Online Library

MJSA Webinar Process Nerds: Discovering the Benefits of Process Controls Original Airdate: July 18,. 2024. Andrea Hill is joined by Sarah Loveland, vice president of TechForm Advanced Casting Technology in Portland, Oregon, about the benefits of process controls. TechForm’s roots in medical and aerospace casting make it uniquely focused on process consistency, and Sarah will […]

MJSA Webinar Leveraging AI for Small Business Success Original Airdate: February 15, 2024. Artificial intelligence (AI) is rapidly becoming a valuable business tool. It can efficiently prepare training and technical manuals; enhance customer service through chatbots; analyze and predict market trends, sales patterns, and inventory needs; and help to refine marketing messages. See how you […]

MJSA Webinar B2B Marketing Mastery: From Leads to Loyalty Original Airdate: January 18, 2024. This comprehensive webinar will address the challenges and trends shaping the future of B2B marketing. Host Andrea Hill will explore the use of personalized and tailored content (critical for B2B success), examine digital tools that make highly personalized communications possible, and […]

MJSA Webinar Planning Ahead: Budgeting for 2024 Original Airdate: October 19, 2023. You’ve heard of Shark Tank? Well MJSA brings you “Pitch Tank.” Six MJSA-member suppliers of tools, services and technology will each make a 7-minute pitch on why you should include their product in your 2024 budget. Get ready to take notes, because you’re […]

MJSA Webinar Tools I Wish I Had: Jewelers’ Favorite Tools Original Airdate: November 10, 2022. An exploration of tools both old and new, complex and simple, and how specific tools can influence not only how we work, but what we decide to create. Featured panelists: Lee Krombholz (Krombholz Jewelers), Tim Sheriff (Swanstrom Tools) and Roger […]

MJSA Webinar Disrupting Ourselves: Upending Everything to Get Ahead Original Airdate: September 22, 2022. What do you feel when you hear the word disruption? Fear or Energy? Your feelings about “disruption” likely mirror your feelings about “change.” It’s not a question of if change will occur, but when. Would you like to be the driver […]

MJSA Webinar Summer Madness: 50 Tips to Make Sure You have the Holiday Season You Want Original Airdate: August 18, 2022. Your mind may be on sun and sand, but it’s already time to turn your attention to gearing up for a strong fourth quarter. Join us for a rousing session of 1-tip-per-minute—50 tips in […]

MJSA Webinar What Retailers Want from Their Suppliers Original Airdate: August 4, 2022. One of the great insights of the 2020s is the importance of strong, stable, mutually beneficial, flexible supplier relationships. In this panel discussion, retailers share insights about what they most need and want from their supply partners.

MJSA Webinar Powering Up Your Business: Software Steroids Original Airdate: June 23, 2022. What do you need in your tech stack? Gone (long gone) are the days when a business even tried to do everything with one basic software package. Today there are software solutions for every business problem—and these solutions are readily affordable and […]

MJSA Webinars Beyond 5S: Lean Manufacturing Principles You can Implement Immediately Original Airdate: May 5, 2022. Lean Manufacturing is not just for large production operations. Its principles can be readily applied to small business production, operations, and administration. In this webinar you’ll learn several Lean Manufacturing principles you can apply to your business today to […]

MJSA Webinar Forecasting Design Trends: Identifying the Next Big Look Original Airdate: March 3, 2022. Staying on top of rapidly changing fashion trends is a full-time job, and most of the time, there’s value in staying off the trend roller-coaster. But when you can anticipate a big trend and prepare for it, there’s money to […]

MJSA Webinar Connecting with Consumers: The Best Ways to Make an Impact Original Airdate: February 17, 2022. To say everything changed with the pandemic is an understatement. Consumer behaviors changed to accommodate the shutdowns, and when life started returning to normal, they didn’t snap back to what they had been before. Join us for a […]

MJSA Webinar Buying & Selling Lab-Grown Diamonds: What Jewelers Need to Know Original Airdate: February 3, 2022. Consumer interest in lab-grown diamonds continues to grow as both physical and online retailers include them in bridal and fashion offerings. Join in for this discussion about the state of lab-grown diamond supply and pricing, and best practices […]

MJSA Webinar Creating a Business Culture That Delivers Results Airdate: January 20, 2022. Your business has a culture. It may not be intentional, it may not be the one you want, but it has one. And business culture influences everything from employee success and retention to brand strength and business value. Join us for a […]

MJSA Webinar Help Wanted: Best Practices for Recruiting and Hiring Staff Airdate: January 13, 2022. Recruiting and hiring have long been a challenge in the jewelry industry, and in this age of the Great Resignation, the stakes are higher than ever. Join Andrea Hill, author of The How-to-Hire Handbook for Small Business Owners, for a […]

MJSA Webinar 2022 To-Dos: Strategies for Success Airdate: December, 9 2021. Andrea Hill shows how to develop strategies that will have you happy, hearty, and profitable in 2022. From forecasting trends and anticipating (and overcoming) challenges to deciding on the best investments in equipment, materials, and staffing, she provides a ready-to-use roadmap that will set you […]

MJSA Webinar Finding Success with Social Commerce Airdate: September 23, 2021. Many online shoppers now rely on their social media pages to not only find needed items, but also to complete the transaction. Learn how Facebook, Instagram, TikTok, and other social media giants are adding shops, catalogs, and other “social commerce” tools, and how you […]

MJSA Webinar How to Make the Proper Investments in Tools & Technologies Airdate: September 9, 2021. The tools and equipment in your shop do more than make jewelry; they can make your business a success, if you choose wisely. In this session, Andrea Hill will show how to determine if a purchase can meet your […]

MJSA Webinar In Person and On Point: Shopping the Trade Shows Today and Beyond Airdate: August 5, 2021. Many of the industry’s trade shows are re-opening after a long, pandemic-induced hiatus. In this session, Andrea Hill offers a refresher on how to shop them wisely and make every moment count, along with an overview of […]

MJSA Webinar 25 Tips for Mid-Year Evaluations Airdate: June 24, 2021. With 2021 nearly halfway through, two questions arise for many jewelry manufacturers and designers: (1) Where does the time go, and (2) is my business still on track with yearly expectations? This webinar will offer 25 tips for examining the state of your business and […]

MJSA Webinar What Do Jewelry Consumers Want? Original Airdate: May 20, 2021. Andrea Hill will speak with fashion and trend expert Amy Elliot about the current state of consumer demand: how much of buyers’ disposable income is being spent on jewelry, the styles and trends gaining traction, the importance of brand and reputation, and how the […]

MJSA Webinar Appraisals, Sales, & Succession: Securing Your Business’s Future  Original Airdate: May 6, 2021. Perhaps you’re nearing retirement, or simply want to pursue new opportunities and are ready to hand the business to a new owner. Or maybe you want to ensure that the company’s next generation of leaders is ready to take charge. Join […]

MJSA Webinar When—and How—to Send Out Work to a Subcontractor Original Airdate: March 25, 2021. Deciding when to send out work to a contractor isn’t always easy—jewelers have to weigh concerns about intellectual property rights, loss of control, and affordability with the benefits of extra capacity and less stress. However, that decision can be vital to […]

MJSA Webinar Looking Forward: 21 Ideas for a New Year Original airdate: December 11, 2020.  Join Andrea Hill as she lays out 21 ideas—trends to take advantage of, strategies to lay in place, practices to adopt (and a few to avoid). 

MJSA Webinar Redefining Your Business Original Airdate: October 1, 2020. Surviving the pandemic is possible, but to do so you might have to redefine your business: revisit your strengths, reassess your mission and markets, and reinvest in technologies, staffing, and new marketing and branding campaigns. This webinar will discuss how to make these changes successfully. 

MJSA Webinar Adapting to a New Economy: Changing Your Product Mix Original Airdate: September 3, 2020. COVID-19 not only created a health crisis, but also brutally impacted economies around the globe—and that could lead to seismic shifts in consumer buying habits and choices. Consequently, many jewelry designers and manufacturers may need to redo their product lines […]